DreamJackpot Privacy Policy

At Dream Jackpot, we respect your privacy and are fully committed to protecting the personal data you share with us. This policy explains how we collect, use, store and safeguard your information when you visit our website, register a Dream Jackpot casino login, use the DreamJackpot app, or otherwise interact with our services. Our privacy practices are designed to comply with the UK General Data Protection Regulation, the Data Protection Act 2018, and the requirements of the UK Gambling Commission and the Jersey Gambling Commission.

Who We Are

Dream Jackpot is owned and operated by Jupiter Gaming Limited, a company incorporated under the laws of Jersey, with its registered office at 9 Bond Street, Jersey JE2 3NP. We hold a remote gambling licence issued by the UK Gambling Commission (licence number 67098) and a licence from the Jersey Gambling Commission (RGO-2600-30). Our gambling software is powered by iGamingCloud Limited, licensed by the UK Gambling Commission under number 44073. As the data controller, we are responsible for deciding how and why your personal information is processed.

Information We Collect

We collect a range of personal information to allow you to register, verify your identity, deposit funds, and enjoy our games responsibly. This information includes:

• We gather registration details such as your name, date of birth, address, email and phone number when you complete your DreamJackpot register process
• We collect identity and age verification documents required to confirm you are a UK resident, as Dream Jackpot only accepts players from the United Kingdom, our sole Permitted Jurisdiction
• We record financial information linked to your Dream Jackpot deposit and dream jackpot withdrawal transactions, including debit card details used via Visa, Mastercard or Apple Pay
• We track your gaming activity, including the slots, live casino games, and jackpot titles you play, to personalise your experience and administer our loyalty rewards
• We log technical data such as IP address, device type and browser information whenever you use our DreamJackpot casino login or access the dreamjackpot app
• We store your communications with our support team via email or LiveChat, including any enquiries about a dream jackpot bonus code or promotional offer

How We Use Your Information

We at DreamJackpot use your personal data for a number of legitimate purposes connected with operating a licensed gambling service. Our uses include verifying your identity and location before allowing any account activity, since transactions from outside the United Kingdom are void and no winnings will be paid. We process your data to manage deposits and withdrawals, apply welcome bonuses such as our extra spins offer, administer promotions like Pragmatic Play Drops & Wins, and detect and prevent fraud, money laundering or underage gambling. Our systems also use your data to monitor for signs of problem gambling and to support responsible gaming tools, including deposit limits and self-exclusion.

Use of a VPN or Proxy

Because Dream Jackpot casino is licensed to serve only United Kingdom residents, we actively monitor account activity to detect attempts to disguise or alter a device's true location or identity. Using a VPN or proxy to circumvent our geographic restrictions is strictly prohibited. Where we detect such activity, we reserve the right to void transactions, withhold winnings, and suspend or close the account in question.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and improve the performance of the DreamJackpot casino app and desktop platform. Cookies also help us recognise returning players attempting a dreamjackpot login and streamline the authentication process. For full details on the categories of cookies we use and how you can manage your preferences, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties who help us deliver our services, including:

• Payment providers who process your Dream Jackpot deposit and withdrawal transactions
• Identity verification and anti-fraud service providers who confirm your age and residency
• Our software and game providers, including Pragmatic Play, NetEnt, Play'n GO, Microgaming, Blueprint Gaming, Yggdrasil, Slingo, Gaming Corps and iGamingCloud Limited, who require certain data to deliver gameplay and validate progressive jackpot wins
• Regulatory authorities such as the UK Gambling Commission and the Jersey Gambling Commission, where we are legally required to report information
• Law enforcement agencies, where necessary to comply with a legal obligation or prevent criminal activity

International Data Transfers

As our operator, Jupiter Gaming Limited, is based in Jersey, some of your personal data may be processed or stored outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, consistent with UK data protection law, to maintain the same level of protection your data would receive within the UK.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, regulatory and accounting obligations. Financial records connected with your dream jackpot deposit and withdrawal history, as well as identity verification documents, are typically retained for a minimum period required under UK gambling and anti-money laundering regulations, even after you close your account.

Data Security

Here at Dream Jackpot, we implement robust technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. This includes encryption of sensitive data, secure servers, and restricted internal access controls. While we take your security seriously, no method of transmission over the internet is completely secure, and we encourage you to keep your DreamJackpot login credentials confidential.

Your Rights

Under UK data protection law, you have a number of rights regarding your personal information. These include the right to access the data we hold about you, request corrections, ask us to erase your data where legally possible, object to certain processing activities, and request a copy of your data in a portable format. If you wish to exercise any of these rights, or have questions about a dream jackpot review of your account data, please contact our support team.

Marketing Communications

We may send you marketing communications about our latest promotions, including a dream jackpot promo code or dreamjackpot bonus offer, where you have given us your consent. You can withdraw this consent at any time by updating your preferences in your account settings or by contacting us directly. Withdrawing consent will not affect essential service communications, such as those relating to your dream jackpot deposit or withdrawal transactions.

Children's Privacy

Our services are strictly restricted to individuals aged 18 and over who are residents of the United Kingdom. We do not knowingly collect personal data from anyone under this age, and our verification procedures are designed to prevent underage access to our platform.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and where changes are significant, we will notify you through appropriate channels, such as email or an in-account notice.

Contact Us

If you have any questions about this policy, how we handle your personal data, or your experience using the DreamJackpot app, please reach out to our support team via email at support@dreamjackpot.com, or through our LiveChat service, available 24/7 in English.